Vacancy with: 
Royal College of Physicians of Edinburgh

Salary:                £20,730

Department:      Venue

Hours:                Full Time, 35 hours per week, Monday – Friday 10:00-18:00, occasional 09:00 or 08:00 start for holiday cover

Since 1848 the College has been based in the historic buildings at 8 – 13 Queen Street. Following a £3.5m investment, we are in an exciting phase of the College’s development with the launch of our International Conference Centre in 2019, and an aspiration to become the Venue of Choice in Edinburgh.

The Role

As one of our Receptionists you will provide first point of contact for most visitors at the College. Your role is to provide first class service ensuring that the College is well positioned to meet internal and external expectations, while at the same time, working with colleagues to deliver the best possible customer journey throughout a guests visit. You will provide a friendly and efficient service when dealing with switchboard calls, in person enquiries, e-mails, mementoes/retail purchases, meeting and hospitality requests.

The Person

First and foremost, the College is looking for a candidate with exceptional people skills who will ensure a high level of customer service: with the ability to establish and maintain effective working relationships with a wide range of stakeholders – both internal and external.

The candidate will be skilful at finding a way to say yes in a customer centric environment. Fundamentally, your customer insight, commitment and exceptional customer will make you a vital part of the Reception team.


The salary for this role will be £20,730 per annum plus benefits.  Additional benefits include:

  • Pension: with employer contributions of 9%.
  • Holidays: 23 days annual leave pro rata (with incremental increase over five years to 28 days) and 11 days public holiday/College close downs.
  • Life assurance scheme.
  • Long-term income protection scheme for those unable to work due to illness.
  • Cycle to Work scheme.
  • Discounted rates for use of the venue for personal events. 

This is a full-time, permanent role based on-site 100% of the time at the College in Queen Street, Edinburgh.

Full details, including job description and application form can be found below.

How to Apply

  • All applicants are required to submit a completed application form.
  • A CV may be included with your application as supplementary information.
  • Please send your application form and supporting documentation in word format only (not pdf).
  • Agencies need not apply.


Closing Date:     9am, Tuesday 30th May 2023                     

Interviews:         14th /15th June 2023

Informal enquiries to:  Nigel Owen, Head of Corporate Services by telephone on 0131 247 3647 or e-mail at

Completed applications should be returned to:

Application Closing Date: 
Tuesday, 30 May, 2023

This vacancy is now closed.

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