Role: Assistant College Officer (Events and Building Operations)
Salary: £10.65 per hour
Department: Venue
Hours: Zero hour contract, around 35 hours per week,
Monday – Sunday, Additional hours available with some early starts and late finishes.
Fixed Term: ASAP until December 16th
Since 1848 the College has been based in the historic buildings at 8 – 13 Queen Street. Following a £3.5m investment, we are now entering an exciting phase of the College’s development with the launch of our International Conference Centre in spring 2019, and an aspiration to become the Venue of Choice in Edinburgh.
The Role
As one of our Assistant College Officers you will provide first point of contact for many visitors at the College. Your role is to provide first class service ensuring that the College is well positioned to meet internal and external expectations, while at the same time, working with colleagues to deliver the best possible customer journey throughout a guests visit. You will provide a friendly and efficient service when dealing with event hosts, in person enquiries, e-mails, mementoes/retail purchases, meeting and hospitality requests.
Please refer to the Job Description for full details.
The Person
First and foremost, the College is looking for a candidate with exceptional people skills who will ensure a high level of customer service: with the ability to establish and maintain effective working relationships with a wide range of stakeholders – both internal and external.
The candidate will be skilful at finding a way to say yes in a customer centric environment. Fundamentally, your customer insight, commitment and exceptional customer will make you a vital part of the College Officer team.
Remuneration
The hourly rate for this role will be £10.65
This is a full-time, fixed term zero hour contract with expected number of hours to be 35+. The role based on-site 100% at the College in Queen Street, Edinburgh.
How to Apply
- All applicants are required to submit a completed application form.
- A CV may be included with your application as supplementary information.
- Please send your application form and supporting documentation in word format only (not pdf).
Closing Date: Thursday 25th August 2022
Interviews: TBC
Informal enquiries to: Stewart Adam, Senior Duty Officer by telephone on 0131 247 3600 or e-mail at s.adam@rcpe.ac.uk
Completed applications should be returned to: Allan McKain, Venue Manager at a.mckain@rcpe.ac.uk or by mail, Royal College of Physicians of Edinburgh, 11 Queen Street, Edinburgh, EH2 1JQ
